Monday & Wednesday: Noon-6pm EST
Tuesday & Sunday: 11am-5pm EST
Thursday-Saturday: Noon-7pm EST
This will be our choice depending on the size of the product package. *We do offer rush shipping for an additional charge.
This includes Street, Ave., Apartment Number etc. The UPS charges $12.50 per address change and we will pass this cost onto you.
If you receive a defective product from us, we will replace the defective piece at our cost.
Please email us immediately with (1) your order number and (2) the product description and what the issue is.
We must be notified within 7 days or receipt of the order. If we are notified after 7 days, we reserve the right to refuse replacement, refund or an account credit.
The cancellation fee depends on where the order is at in our system. This fee will range from 10% to 50% of the order subtotal.